Moen Faucets - Customer serive is horrible, website lies
Your website lists hours on Saturday.The green light is on showing it is open, yet when I call during the hours listed I am told you are only open Monday thru Friday.
I work all week. How is that going to help me. Currently all my faucets are Moen. After this I would never recommend Moen to ANYONE.
I brought a Kitchen faucet 4 years ago. It is now leaking. No where on the faucet is the model listed. I took pictures and brought it to both Home Depot and a plumbing supply house.
They told me I had to call Moen. Since Moen lies on their web page about having Saturday hours and tells you that you need to be near your faucet to get help I am screwed.
Thanks for nothing Moen.Will never buy your products again!
More Review Details
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Diversity of Products or Services|
|Value for money|
What I liked
- Style and look
What I disliked
- Moen quality and warranty
You May Also Like
- "Au mois de mai 2015, la Cie SOS Béton, de Victoriaville a sablé et appliqué votre produit -143 sur le contour de béton de ma piscine, cette peinture s'enlève de..."
- "After a plumber charged me $160 to tell me the MOEN cartridge did not fix my leak & I would have to replace both bathroom faucets (for another service call..."
- "In the spring of 2014 we replaced our 15 year old Vetter windows with Marvin New build Low E 272 with argon windows. With in a year I started..."
- "Last Monday I had nine teeth pulled and my upper jaw and was given a prescription for 20 Vicidon. The pharmacist would not fill it because she said it had..."
- "I did not have a choice when I bought my house 8 years ago as to who supplied my propane. But from the start it's been a horrible experience dealing..."
- "These types of operations routinely make unsubstantiated demands. They don't even know if it's the right person or if they even owe money. This office is connected to..."
- "We purchase a home in Warners ny . We asked for the full size bathroom rough in for our basement . Now we have decided to finish our basement and..."
- "I always had a dream to buy one of the Lexus RX350 Model i bought this SUV used from Lexus dealership Hartford Connecticut and is one of the worst dealership..."
- "Purchased home in 2015 - Lawn was extremely bad. After repeated promises to fix it - 18 months later it was a partial repair and they would not pay the..."